Robert (Bob) Cusack, COO

Bob graduated from the University of Maryland in 1984 with a Bachelor of Science in Psychology. In his last semester he received a computer (a TI-99-4a!) as a gift and quickly taught himself Assembler and Basic. He enjoyed programming so much that he enrolled in a computer technology school and graduated in six months with honors and a computer programming degree. He began working as a programmer in the mid 1980’s. Because he enjoyed working with clients and providing valuable solutions through computer technology, in 1990 he decided to start his own business and founded Custom Software Systems, Inc. (CSS). While supporting various Federal and State government organizations Bob progressed thru the levels of software developer, database administrator, data architect, team lead, project manager and program manager. He has managed development teams, database and data architecture teams and middleware teams giving him a breadth of knowledge across the IT Enterprise. He understands customer satisfaction is the most important requirement for continued success and instills that through the corporate culture. By placing company priority on meeting customer needs he and the CSS Team have grown the company into a successful Information Technology consulting business with contracts spanning multiple Federal and State agencies.

Bob’s initial focus with CSS was on providing IT support to Federal Government Regulatory agencies. He is now performing as the CSS Chief Operating Officer. He continues to work closely with his Teams and clients to ensure quality delivery of solutions that provide value to those clients. Bob is also involved with outreach activities such as the American Cancer Society’s Relay for Life. He works closely with his local government in support of Small Businesses and the Leesburg HUBZone Program. Bob’s personal accomplishments also include earning a second degree black belt in the martial art of Tae Kwon Do and holding an instrument-rated private pilot’s license. In his “spare” time he enjoys spending time with his family. He resides with his wife and four children in Leesburg, VA.